About Globug

How did I ever get a name like Globug?

P.E.I. . . . what’s not to love!

Globug started off as a cute little nickname given to me decades ago and it just kind of stuck. My real name is Gloria (but then, you probably figured that out). I was named after Gloria Jean, a lovely singer-actress from the 1940s. (I can’t sing, can’t act…oh, well!)

I am married to Peter, the most wonderful man in the universe. I have two loving and

Peter on the red sands! I just had to bring some of that beautiful sand home with me, so here’s Peter filling a pop bottle for me. He’s so sweet!!

beautiful adult children, Angie and Neil and three fabulous and unique grandchildren, Lindsay, Austin and Ashleigh. To complete the picture is Jenn, my sweet daughter-in-law, who is more like a daughter.

Our little munchkin

Sweet Cookie Q

Cookie, our little white-haired munchkin is an 12 year old Bichon Frise. She is my constant companion…and I mean constant. She is beautiful, smart, charming and funny. Her big black puppy eyes and comical antics cause even dog-haters to fall in love with her! She keeps me company when I’m in my studio and a day without Cookie would be 100 times worse than a day without sunshine and chocolate!

How I pay for my paper passion

In January 2008, I retired from my 20-year career in the Federal Government of Canada as Director of Internal Communications for Transport Canada. Within a few months, I had started my own business, Gloria Sauve Communications, and found myself busier than ever! I must say, I was content and didn’t think I would ever really retire…until, on a beautiful spring day in 2011, when I discovered the gentle art of making beautiful greeting cards.

As my collection of designer paper, punches, sparkles and ribbon grew, my “office” gradually transitioned from a whole room to a laptop on the end of the dining room table. Files and reference material were replaced with Copic colour charts and shelves of “this and that and the other thing” for card-making. Globug Ideas Studio was in full swing!

So, now I try to spend my days in my studio (a.k.a. my happy place), groovin’ to my favourite tunes and making cards for every imaginable occasion. It’s all good!

68 thoughts on “About Globug

  1. Hi from England, Gloria! Scattered amongst your posts I see that people are having cutting problems. There is virtually no information on the web that tells you how to position the blade. I did see somewhere that you mentioned how it is done but perhaps people haven’t come across it, so I will mention it again hoping that it will help. I, too, had cutting problems until I saw your suggestion. The fin on the blade housing should face towards you. I previously had the number facing towards the front, which caused snags when cutting, now I get lovely clean cuts. I’m so pleased I came across your post! Thank you for all your help.

  2. I have a new silhouette cameo 3, we can not get the library to open , we bought from the silhouette store, it said it would be immediately sent to library, but no library. Sometimes when we click on library it says error and shuts computer down. This is out first cutter, we are very new, and very frustrated.

  3. Hi there, I had the Cameo for years, but tonight I came across a problem I had never had before. Thank God, I discovered your website! Looks like there is a solution for everything 🙂

    I am try thing to print 15 tags on A3 paper, but they are pretty graphic and looks like the Cameo is struggling to send to printer. I grouped all of them to see if the software is not going to recognise as one file, but no luck. Restarting the computer and printer was also done.

    Any ideas, ladies? Thank you!

  4. Hi I have a problem with my silouhette cameo when i plug it in the display screen just flashes and it won’t boot up. Have you any ideas what could be wrong. please help i love this machine.

  5. Hi, I have a problem. I am trying to cut a file I downloaded from the silhouette store. Its approximately a 2×3 size. Some of the font is fancy and so the letters have long lines around it, they are getting messed up or cut and come off while still cutting. I have adjusted the settings several times, either it doesn’t cut or cuts too much. The other letters are hard to weed. Please help me!!!!

  6. HI, I am having problems with my silhouette cameo, I did an update
    last week and now all it is doing when I send a file to be cut is
    the status bar says cutting but nothing happening its like it is not
    communicating with the silhouette, now it is saying communication
    release
    Please help

    Thank you

  7. Hi I am having problem with my silhouette cameo,
    I did an update last week, when I send a cut file to be cut
    the only thing happening is the status bar keep moving
    and state cutting but its like it is not communicating with the
    silhouette, now it is saying connection release,
    I am desperate, Christmas is coming and I need it

    Please help \Thank you

  8. I bought a Silhouette Cameo off Ebay. Everything was set up correctly…but when I turn my Silhouette on it gives me maybe 5 sec with load mat…then it will say working. The black motor box with the blade makes a tapping sound like it is cutting but nothing happens. It doesn’t move. It wont let me pause it…so I have to turn it off to stop it. I have reloaded the software..updated software. I called Silhouette-they suggested making sure if I had anything (like old printer) to remove it. I did. I also read sometime a wireless printer can mess it up..so I unpuggled my printer & nothing happens. Do you have suggestion on what I need to do before I email Ebay with my problems. Thank you!

  9. I got a cameo for Christmas from my husband and I’m just now getting around to playing with it. I’ve been too slammed with work to have free time. I HATE THIS MACHINE! Let me start by saying I have a master’s in graphic design so software and hardware things don’t scare me. I can figure things out just by playing around with them. The software, while not super user friendly (hello, where are the shortcuts) is fine. The problem is: this machine won’t cut anything. I’ve wasted about $30 on freakin’ carstock from Michaels that gets shredded, ripped, torn at the corners, not cut enough to pull out, cut too much (though my mat oops) etc etc. So far I’ve been able to successfully cut one scalloped square out of about….300 that I’ve tried. It won’t even cut printer paper. Liker regular 65# white copy paper from staples. I’ve gotten a new blade. A new mat. I’ve tried every setting 1-6 and so many different styles of paper my head is spinning. I hate it.

    I’m beyond frustrated and wonder…did I get a dud or am I THE DUD for buying this stupid machine. I’m about 2 seconds away from sending it back to amazon and ordering a Criket.

  10. please can you help me; I opened my new silhouette cameo and put the cd in my laptop and it went ahead ok and then sent message error; installation finishing prematurely as your machine is not modified. i don’t know how to continue with the installation. thank you

  11. I am having a few problems with my silhouette cameo, and so far the problems have not been fixed.
    1. the left side bar does not work the was it use to.
    I cannot disengage the draw or the erase. Once I have started to use them the only way to get them to stop is to completely quit the design I am working on.
    Also the little book like icon in the lower left corner, will not show the design while cutting.
    I have a mac computer…not sure where to go from here, recent download did not help. Any ideas????

  12. When i do a design and then try and send it to my Cameo the scroll bar on my screen seems to indicate that it is ending it but my Cameo does not respond at all. If i just leave it then the scroll bar just keeps on going but if i click on it then it says it is in a print queue. If i save the design on a memory stick then i can put the stick in the Cameo and it will cut.

    Any advice?????

  13. HELLO THERE GLORIA
    I have a problem downloading the silhouette studio c.d it keeps bringing up a not responding era could you tell me a way of fixing this its so frustrating as i have even tried to update with no success …Thanks sally

  14. So my silhouette cameo came in the mail today and won’t work! When I turn it on it makes a really loud noise that lasts for about 20 seconds and then stops. The left side of the bar won’t lift up when I move the lever on the right hand side and the whole black part (motor??) won’t move. The blade moves up and down, but the whole thing will not move left and right. I’m seriously dying. School starts tomorrow and all I have is a brand new broken machine. Please help. Please tell me there is a simple fix so I can live again. I know I’m dramatic. 🙂

    • The left side wasn’t designed to lift up when you turn the blue lever to the down position. Only the right side is suppose to lift up to allow you room to move the white roller to the next slot to the left. You only need to do this if you aren’t using your mat to cut your media. The black box that holds the blade won’t move if you have the machine turned on. To get it to go as far left as it should go do these steps. Turn the machine off turn your blue lever on the right side to the down position, then gently move the black housing to the left side. Then move your blue lever back to the upright locked position. Before you turn it back on check to make sure you have good all the packing foam pcs out of the machine & the blue tape. Then turn your machine on. When loading your mat in the machine make sure you are selecting Load Mat on the machine before selecting the enter button. If you use Load Media it won’t cut correctly. To load your blade correctly there is a little notch/fin that is to be facing you and should be center in the groove of the part that tightens when your turn the blue locking knob to the right. If it isn’t in correctly & locked your won’t get good cuts. Also the new blades have a tiny end white cap that unscrews so that you can clean the blade. Check it after you have been cutting for a while as it can come unscrewed.. Hope this helps.

      • Hello Gloria,
        I just obtained a silhouette cameo and am excited to start creating products with it! However, when I turn on the silhouette, the black head carriage (that holds the blade) moves slowly to the right by about 5-6″ rather than staying to the left side of the machine. My friend has a silhouette and when using hers, the black head carriage stays to the left and she said it always has. My head carriage moves too far to the right side and also will not cut images from the silhouette library correctly…it is misaligned. Do you know why I am having these problems? Thanks,
        Rose

  15. I have a problem with the bar on the left side of my Silhouette not raising when the lever is raised. The right side raises, but not the left and it makes cutting a nightmare. Also, recently, my vinyl shifts all over the place because of the left side and totally ruins my project. I have had the raising problem since the beginning, but the vinyl moving just started and I have wasted a TON of vinyl because it does not do it until at least halfway through the project. I have had my Silhouette Cameo for about a year and the bar has been stuck since the beginning. I have only been able to complete about 6 projects since I have had the machine. Customer service is absolutely useless and I am about to trash the machine!

    • The left side wasn’t designed to lift up when you turn the blue lever to the down position. Only the right side is suppose to lift up to allow you room to move the white roller to the next slot to the left. You only need to do this if you aren’t using your mat to cut your media.
      When loading your mat in the machine make sure you are selecting Load Mat on the machine before selecting the enter button. If you aren’t using a mat to cut vinyl then you use the Load Media before selecting the enter button. Also if your vinyl isn’t 12 inches wide you will need to move the right side white roller to the next position to the left. You should have a label on your machine cover telling you how to move this roller. It isn’t easy to do. That is why I use a mat to cut vinyl.
      If you use Load Media at any other time it won’t cut correctly.
      To load your blade correctly there is a little notch/fin that is to be facing you and should be center in the groove of the part that tightens when your turn the blue locking knob to the right. If it isn’t in correctly & locked your won’t get good cuts. Also the new blades have a tiny end white cap that unscrews so that you can clean the blade. Check it after you have been cutting for a while as it can come unscrewed..

  16. I am trying to locate a printing company I once had information that can produce in commercial quantities the endless folding cards that I have seen on your site. They are kind of like Rubik’s Cubes on card stock — and people can’t put them down. I have an advertising client who I think this would be a perfect vehicle for — does anyone know who the commercial source for these is?

  17. I found your page and your cards are great! I have been having a problem with my cameo and I don’t know how to fix it… It is cutting/drawing about a half an inch higher than it is supposed to be. I ran the calibration process and it is lining up as expected, but whenever I cut/draw just like normal everything is high… I’m not sure how to fix that and it is driving me crazy! There have been several projects here lately that I would have used it for but instead have opted to just cut it out by hand because I didn’t feel like fighting it… If you have any suggestions I would greatly appreciate it!

  18. Thankyou so much ! With your help I can now unzip files .We had to download some software and get some technical help but without your advice I would not have had a clue what to do. Hurrah !

  19. Hi There: ; I have a question that I hope you can offer some help with. I am relatively new to Silhouette however, have been using it to cut vinyl for projects with great success. I have been using a Silhouette store image of a dog paw (four nails and a pad piece). I can get the nails to adhere nicely to a christmas ornament but the paw pad continually wrinkles and I have tried changing the size to a smaller one but I still have a lot of bubbles/creases. I have ruined so many glass ornaments trying to ge tthis right and I have a lot of friends who would like these for christmas. Any suggestons? Many thanks

  20. I’ve hardly left my Silhouette other than to eat and “other necessities” since it arrived last Monday. There is a lot to learn. Fortunately, I also have a Cricut and am reasonably computer literate. However, I’ve still quite a way to go before becoming truly proficient. I am hoping you know something about this and will share it before I waste time experimenting (unsuccessfully, I fear). I was trying to use the knife tool to do something or other and discovered that if the tool is set, not to outline, but to “solid,” some interesting things will happen. I tried to replicate my “happy accident” but was unable to. Have you used this feature? If so, could you share a bit about what and how? Thanks so much!

  21. I’m extremely frustrated right now with my Cameo. I had to replace the cutting strip (which I have done before without any issues) the other day. Now it won’t cut anything, not even paper. I’ve ruined two blades trying to take them apart and clean them. I’ve tried different depth settings as well and nothing works. I bought the cutting strip from e-bay because I could not find the product on the Cameo Silhoutte site’s store. Any suggestions? I have orders to fill and two stencils to cut for a wedding gift that I need to make. I normally keep 2 blades on hand one for paper and one for the stencil material. HELP!!

  22. Hi Globug,
    I am writing to ask for help with an issue I am having with printing and cutting. When using font inside a shape, after tracing the cut area, the cameo doesn’t respond to the “outer edge only” cut command and ends up cutting both my outside shape and the outline of the font on the inside of my shape that I have printed. I have tried grouping them both before tracing but that does not solve the problem. Am I skipping an important step? Thank you for your help! -Betty

    • Hi, Betty,
      Thanks, for your question! I must say, some of the Silhouette features can be a little tricky until you’ve learned all the ins and outs!
      Here’s how to cut just the outer edge and not the text on the inside of your shape:
      • Select the shape and the click on the symbol for cutting just the outside edge.
      • Next, click on the words inside the shape and click on the symbol for NO CUT.
      That’s it!! I hope this helps. Have fun and come on back anytime!!!
      Gloria

  23. Hi Gloria. I was searching for some help with my Silhouette Cameo and ended up here. I’ve had my Cameo for several months, but I haven’t really used it a lot. I’ve done a few projects so far and love what I’m able to do with it. Most of my projects have been with vinyl. Some have been great and others have not. I’ve tried several different kinds of vinyl but all of them have been outdoor vinyl. The cut is good for the most part, but when I start weeding the vinyl some of the parts of the image/text weren’t cut completely and if the font has a thin line it pulls the vinyl out of shape when I’m removing the unused parts. I wonder if I need to adjust the cut settings. The settings I’ve been using are as follows:
    Speed – 8
    Thickness – 9
    Blade – 2
    I only want to cut through the vinyl and not the backing. Should I adjust the settings? If so, which one(s)? I read in some of your comments for other followers that the blade should be set at 1. I hope you can help. It’s been very helpful reading your comments to other readers. Thank you for your comments!

    • Hi, Mandy,

      My first thought would be to clean your blade. There are a couple of ways to do this: the quickest way is to just run a needle around the blade to clear any debris out of the blade housing (see this article http://www.globugideas.com/?p=1599).

      The best way (although it will take you a few minutes to do its) is to open the blade and let the debris fall out. Check my article on how to do this–it includes a fantastic video that I found on YouTube. Here is the link: http://www.globugideas.com/?p=1668

      I would definitely try this before taking any drastic steps!!

      Let me know how it works out.

      Good luck,
      Gloria

  24. Good afternoon,
    I’ve got another sob story concerning my Silhouette Cameo. I have gotten into some vinyl design and after a couple weeks feel like I’ve figured out the Cameo to the point I already have customers waiting on product. Here’s my dilemma…I am using Sihl 3988 printable vinyl and then attempting to cut it on my Cameo. Everything was going fine until yesterday when the cutting blade began not following the cutting line. I have 3 of the same logo on a page and at first it would cut the first logo no problem and then the second it began floating below the logo and the third it was halfway below the logo and starting to float left. The pattern of miscuts would change periodically. After ensuring the blade was clean/unrestricted, the blade was locked in place, the vinyl and mat were staying in place I tried everything to get it working again but wasted 15 pages of vinyl. I was fortunately able to get one or two off the pages to complete my customer’s order of 50 (Took over 6 hours) but am unable to complete other orders.

    Here’s the part the put me past frustration. I did everything Silhouette asked me to do from answering questions, to sending photos to finally running my project using plain printer paper per their request. Wouldn’t you know it, the gremlins stepped in and all five attempts on printer paper worked flawlessly. This was Silhouettes response…Thank you for your follow up. Our company does not currently offer any printable vinyl since we have not been able to successfully test the print and cut feature with such material to this point. If printer paper is working properly every time but you experience concerns when switching to an alternate material type, then the issue is likely specific to the material in question.

    The only work-around would be to try and fool the system by printing the exact same document to a white sheet of printer paper (same size page, same size image and placement, etc) and then cut out the corners of the white page and place them exactly over the marks on your special material. This may allow the Silhouette’s optic scanner to then read the marks properly, though this is not a guaranteed method and is only a suggested work-around you may opt to try.

    Here was my response…This is a very disappointing suggestion. Have you tried my file yet on vinyl you have available to you. It isn’t like I’m using an obscure brand as most of us use Oracal or Sihl because of the quality. Even Cricut sells Oracal under their brand.

    I would appreciate a better option rather than cut the corners off paper and carefully place them on my vinyl. This is no way to run my business as I’ve made promises and contractual commitments to customers.

    I understand standing behind a comment that you cannot test all materials but Silhouette advertises the ability to cut vinyl. You offer options for thickness. I need to have a better suggestion as I’ve invested close to $400 in Silhouette products not to mention the variety of vinyl I’ve purchased.

    Please reconsider your suggestion with other Silhouette team members. I appreciate your time and interest.

    I have not heard back from Silhouette. I was able to print and cut over 30 perfect logos before this started to happen so I find it hard to believe it would be an issue with a quality vinyl like Sihl.

    I would appreciate any suggestions you have.

    Regards,

    Scott from Tampa

    • Hi, Scott,

      Yikes! I feel your frustration. My suggestions would be as follows:

      1. The first trouble-shooting step should always be to close Silhouette Studio and turn off your computer. Then turn it back on and open Silhouette Studio. This process will reset the memory and clear it of any misinformation—this is not uncommon, and you will likely have to do it again, at some point.
      2. If the trouble-shooting step above doesn’t fix your problem, please refer to this article Silhouette Cameo: working with vinyl which I posted on Globug Ideas last summer. There are several links in it to some excellent information on working with vinly. I do not, however, feel your problem has anything to do with the material you are using. I think the suggestion I offered, above, might do the trick. If not, let’s turn the question over to my readers and see if anyone else has experienced this problem and found a solution.
      Please let us know how it turns out so we can pass the information on to other Silhouette Cameo owners.

      Good luck, Scott!

      Gloria

      • Hi, Scott,

        Thanks for the update. I’m glad to hear you got resolution to your problem. That said, I agree with you that Silhouette’s make-shift solution was not what you would expect from a big company like Silhouette America. I hope next week goes smoothly for you!! If need be, take Wednesday off!! LOL!!

        Good luck,

        Gloria

      • Good afternoon Gloria,

        I heard back from Silhouette and they came up with another suggestion for my issue. They recommended I change the thickness of the registration mark from .5 mm to 1.0 mm. I printed one page out and it seems to be working. I will know better next week when I try to print 15 – 20 pages again. Overall I think their last suggestion was a reasonable one but I’m still bothered by their initial response of cutting and taping to “fool” the cutting mating into thinking the material was something else.

        I just wanted to share per your request and if this issue happens again, I will be sure to share as a follow-up for your members/followers.

        It was a frustrating day with all the Silhouette issues to be compounded with a new laptop and its Windows 8 issues. Thank goodness Wednesday’s only happen once per week :).

        Regards,

        Scott

        • Hi, Scott,

          Thanks for the update. I’m glad to hear you got resolution to your problem. That said, I agree with you that Silhouette’s make-shift solution was not what you would expect from a big company like Silhouette America. I hope next week goes smoothly for you!! If need be, take Wednesday off!! LOL!!

          Good luck,

          Gloria

  25. I have a cameo purchased in 2012. I was super excited about it but, like many of your readers, was a little disappointed. However, my initial problem came with the fonts/text. The silhouette company claims that I can use all my fonts with my cameo. Unfortunately, this is not the case for me. I am not able to access all my fonts in the software to even be able to try to use them. I contacted customer support, and after trying various things, the problem was not resolved. All I got was a sorry! Talk about frustrated! Have you ever heard of this problem or have a solution?

    • Hi, Michele,
      This could be a Windows problem. Can you access your fonts from other applications such as Windows Notepad or Word? If you can, then it’s not a Windows problem and is most likely a Silhouette Studio problem.

      If it is a Silhouette Studio problem, trying re-installing the software. If that doesn’t help, make sure you have the latest version.

      Other than that, I’m at a loss. Please let me know how it works out. If I come across any potential solutions, I will post them here.

      Good luck!!
      Gloria
      🙂

      • Thanks for your reply! I have a Mac and went through all your suggestions. I still can’t access all my fonts though. Sad, sad day… Hopefully, silhouette can come up with a fix in one of their updates.

        • I hope Silhouette comes up with a fix, too, Michele. I have never used a Mac, so I can’t be of much help to you. Good luck!!! Let us know how it goes.

          Gloria
          🙂

  26. Hi Gloria,

    I’m having trouble only when cutting vinyl, especially intricate, small items. Seems like I lose a lot of the small pieces, they end up stuck on the roller or other equipment pieces, it’s making the cuts fine, but small pieces aren’t staying on the paper. Any idea on what to do?

    Thanks
    Lisa

  27. I’m trying to cut on copier weight paper and some of the letters have perfect cuts while parts of some letters don’t cut through while others tear. I’ve slowed the speed to one, kept the paper thickness to 15 and the blade on two, I’ve adjusted all these things and still no luck with a clean cut. Any advice? BTW, I have no trouble cutting card stock, just the thinner paper oh, and vellum wi
    Hitch does the same, rips some letters and doesn’t cut other cleanly — in the same design. Any advise is greatly appreciated. Thanks, Flo

    • Hi, Flo,

      Cutting copy weight paper can be tricky. Make sure your blade is free of debris to ensure clean cuts. To clean your blade, removed it from your Cameo and run a needle or straight pin around the blade. You should see some tiny bits of paper come out. Check out this article I posted recently on how to clean your blade. There are some great close up photos that should help. Here is the link http://www.globugideas.com/?p=1599
      Please let me know how it goes. Fingers crossed!!

      Gloria
      🙂

    • Hi, Doreen,
      Yes, it is possible. However, I believe there seems to a bug in the new Silhouette Studio Designer edition, which I am using. Every time I get to a certain point in the process, the program stops responding. I used to do this with no problem before I upgraded to the Designer edition. Anyway, I will tell you how I do it and then you can give it a try. Would you please let me know if it works out for you or if your program crashes, too? Here’s how to do it: Print your image, colour it and then scan and save it. Then, go into your Silhouette Studio and click on FILE in the upper right corner. From the drop-down menu, select Import to my Library. Once you have imported the image into your library, you can open it up in the work space just as you would a Silhouette image. Next, turn on the registration marks and send it to the printer. Next, place your printed page on the cutting mate and feed it into into your Cameo. Now, click on the Trace icon (fifth from the right at the top). Click on Select Area to be Traced and then go ahead and select your image by making a square around it. Now, click on one of the three Trace options. Now, go ahead and send it to the Cameo for cutting, but be sure to to select the Detect Manually when you get to the Registration Marks part. The Cameo will pull the cutting mat in and out while it reads the registration marks–that’s how it knows exactly where to cut. Once that’s done, you can go ahead and cut. I hope this works for you!! Gloria 🙂

  28. Hi Gloria,
    I wanted to drop by and let you know I am a new FB follower! You really have some great ideas and I look forward to learning more from you! I also wanted to know if I could tap into your Silhouette Cameo expertise. I am having a party for my two sons next weekend and went to cut some card stock (on my mat) this morning and the mat was sliding all around! The rollers are lined up on the mat appropriately, but it looks like the left roller is not “catching” tightly. Any ideas what this might be? I know its a long shot, but I thought I might ask as you seem very knowledgeable! Thanks in advance!

    • Hi, Heather,

      Thanks, so much, for becoming a FB follower! And, yes, I would be happy to help you with your Silhouette Cameo in any way I can!

      Just this week I had the same problem with my mat sliding around. It had never happened before, so I just did the basic trouble-shooting steps and everything was fine in a matter of minutes. Whenever your Cameo starts to do something weird (which they all do) here is your first line of defense…

      1) Reset your Cameo by turning it off and back on. Now try cutting again. If your mat is still sliding around go to Step 2.

      2) Shut down your Silhouette Studio and turn off your computer. This resets the memory. Now, turn your computer back on and open Silhouette Studio.
      Try a simple cut, again.

      If your mat is still sliding around after doing steps 1 and 2, then I am a bit stumped. The only other thing I can think of is to be sure you are lining your cutting up with the short line on the gray bar.

      I hope this helps, Heather. Please let me know how it goes.

      Good luck,
      Gloria
      🙂

    • Submitted on 2013/03/02 at 6:48 pm | In reply to Heather.
      Hi, Heather,

      Thanks, so much, for becoming a FB follower! And, yes, I would be happy to help you with your Silhouette Cameo in any way I can!

      Just this week I had the same problem with my mat sliding around. It had never happened before, so I just did the basic trouble-shooting steps and everything was fine in a matter of minutes. Whenever your Cameo starts to do something weird (which they all do) here is your first line of defense…

      1) Reset your Cameo by turning it off and back on. Now try cutting again. If your mat is still sliding around go to Step 2.

      2) Shut down your Silhouette Studio and turn off your computer. This resets the memory. Now, turn your computer back on and open Silhouette Studio.
      Try a simple cut, again.

      If your mat is still sliding around after doing steps 1 and 2, then I am a bit stumped. The only other thing I can think of is to be sure you are lining your cutting up with the short line on the gray bar.

      I hope this helps, Heather. Please let me know how it goes.

      Good luck,
      Gloria

  29. I am having problems with my Cameo. It will only cut parts if the design like its missing and then cuts other parts just fine. it is brand new I already shipped one back becuase it started to do this same thing any suggestions? It will usually cut consistantly down the left side of the page but on the right side its not clear through.

    • Hi, Rita,

      I haven’t had this problem, myself, but I came across a post on Two Peas in a Bucket (https://www.twopeasinabucket.com/mb.asp?cmd=display&forum_id=10&thread_id=3138865) by someone else who has.
      Here is her response, which hopefully will solve your problem. Let me know how it goes…I know others would like to know, as well!! Fingers crossed!!

      “… It was the black strip that the blade cuts on (it runs parallel with the blade) and sits kind of down in the machine behind the roller bar. Well mine had been cut into when I accidentally set the blade too deep. The blade had gone through the paper, mat and cut into the black strip too causing some gouges in the black strip. If you run your fingernail over the black strip, it should be smooth. If it’s not, it probably needs to be replaced. Silhouette was kind enough it send me one free of charge. Hopefully, they will do the same for you.”

    • Hi, Rita,

      First, please accept my apology for the late response. My comments notification system went awry and I wasn’t receiving any notifications. It has been fixed and I am back in action! Yay!

      Let’s see what we can figure out..
      1) do you have this problem when you try to cut out other shapes? We want to determine if you have a defective image file or if you have a software problem.
      2) if you have the same problem when trying to cut other images, then the next question would be: is the roller bar secured in the down position? You do this by flipping the blue lever on the right hand side to the Up position.
      3) Whenever you have this type of problem, the first thing you should do is to close the Silhouette Studio program and turn off your computer. This will clear the memory (which occasionally gets corrupted). Next turn you computer back on and restart you Silhouette Studio program. Try cutting your file, again. It should work fine. If not, then you should call Silhouette America and talk to a member of their support team.

      I hope this helps. Please let me know how it all works (or worked) out!!

      Gloria
      🙂

  30. I am selling my cameo silhouette that I purchased at the end of October. It comes with 2 extra blades (brand new) and assortment of vinyl, a heat transfer kit and more. The whole kit and kaboodle! 🙂 I had high hopes of using it more with my home business, but unfortunately that hasn’t been the case. I’d like to see it go to a good home to someone who will get those creative juices flowing! So..if you know of anyone who’s looking for a used but in “brand new” shape cameo please tell them to contact me. It’s gotta go as it’s just collecting dust, and I think it’s priced to sell.

  31. I just bought a cameo (thank Goodness for gift cards at Christmas time!) and while researching how to use it I haven’t come across how to adhere the cut out shapes to a potential card. My thought would be that it’s too intricate to use a glue stick and I hate using spray glue. What have you used? I want to ensure I have all the supplies I need before it arrives in the mail. Thanks so much. And happy holidays!

    Lauren

    • Hi, Lauren,
      Congratulations on buying a Cameo. You will be amazed at how wonderful this little gem is, once you get comfortable with it. 🙂
      As for gluing intricate shapes, most of us crafters curse this part of the card-making process (I say, laughingly) but it has to be done. I agree with you about the spray glue, it`s messy and is unhealthy to use inside the house.Glue sticks can tear intricate pieces. I use small drops of white glue on a Q-tip and gently spread it on the back of my cut out shapes. This works really well for me. I hope this helps, Lauren. Please come back once you have your Cameo and let me know how you`re doing. Happy New Year and have fun crafting!! Gloria

  32. This is my answer to cleaning all the little bits of paper and cardstock from my Silhouette mat, it is called a “dough scrapper”, it is 5″ wide, metal with a wooden top. It can be found in a good kitchen supply store. Best thing ever! I’ve been using mine since my first Cricut and love it. I tried to post a couple of pictures, but was not successful.

    • Hi, unfortunately, I don’t have the rights to this cute ladybug. I bought it as a digital image from Digital Delights–http://digitaldelightsbyloubyloo.com/.
      When you go to their website, go all the way to the very bottom and click on “Contact Us.” I don’t know if they will allow you to use it, but nothing ventured, nothing gained.

      Good luck!
      Gloria
      🙂

  33. Hi Gloria,
    I recently bought a silhouette cameo (I’ve had it less than a month), and I am having some troubles with it! First of all, it can cut paper and cardstock beauuutifully, even the intricate, small designs. My real problem is with vinyl. When using vinyl, it only cuts SOME of the design, leaving off some parts completely, sometimes its just little places and sometimes it’s nearly half (or more) of the design. It’s like either the blade doesn’t even touch the vinyl or for some reason it doesn’t cut through. I have tried using a double cut method and a thicker blade setting (up to a 3). When I called customer service they said they think it is the blade, so they sent me a new one. The new one worked exactly twice, and now its doing the same thing! It’s driving me crazy to think that I spent nearly $300 on a machine that won’t work for what I bought it for!

    Any idea why I can cut great on cardstock but not vinyl? I have tried both cheap Amazon vinyl as well as brand new, cricut brand vinyl (using the settings you have suggested in your blog).

    Please help!!

    • Hi, Stephanie,

      I have not had this particular problem, but a number of my readers have. Based on extensive reading and the feedback I have gotten from my readers, my best guess is that you have you have a chipped blade. It may be chipped so slightly at the end, that it is only affecting vinyl. My advice would be to call Silhouette America support–their number is in the Silhouette software. Explain your problem and ask them to send you a new blade. As you may already know, many of the blades that were included in the Cameo shipments were defective, they were set at the wrong angle. However, as of the end of February 2012, Cameo began sending out new blades to anyone who called with cutting problems. Give them a call, you have nothing to lose!! Let me know how it works out–there are so many Cameo owners who would love to know, too!!!
      Good luck, Stephanie,
      Gloria
      :o)

  34. Hi Gloria!!
    I don’t know how I found you, but I think you can help me with the Cameo.
    I have mine since three weeks ago and really I can’t use it as I need.
    Sorry my English is very bad!
    I use American Craft cardstock with texture and Core’dinations with texture too, 80 Lbs both.
    Someone told me to use , blade at # 6 and 30, sometimes cut good, and sometimes not, I dont no why.
    Yesterday , the paper moves, an the blade cuts the mat, only small part.
    And told me to blow the blade before use.
    Please can you help me??? thank you so much for your answer!!
    Hugs!!
    Gra

    • Hi, Gra,

      I’m glad you found me! And, by the way, your English is great!

      When you are using 80 lb cardstock, you should set the blade at 3, thickness 33 and speed 3. That should work perfectly.
      If the paper is moving around on your cutting mat, try spraying your mat with Krylon repositionable adhesive…here is a link to the product http://www.krylon.com/products/paper_finishes_spray_adhesive/. If you can’t find Krylon, there are several other brands of spray adhesive on the market.

      You could also try washing your mat with warm water and soap, then rinsing it with clear water. Once it is dry it should be better. I often just use small pieces of tape at the top corners and a little piece on each side to hold the paper in place. This works really well when I am in too much of a hurry to respray my mat.

      Don’t worry about a few cut marks on your mat–I’ve done the same thing to mine and it still works perfectly.

      I hope this helps, Gra. I have written lots of articles on the Cameo, which you can find right here, on my blog.

      Good luck!! Let me know how it goes.
      Big hugs back
      Gloria

      • Hi Gloria, thank you for your answer.
        Today, I’ve cleaned the mat with babies wipes.
        The tips about the small pieces of tape are great!!
        The paper is moving around on the left side but after cleaning I suppose it will work good.
        I have to find out if someone sells the spray here in my country.
        Ill tell you about my cuts.
        Big hugs to you from sunny Israel.
        Gra

        • That’s great news, Gra! Iam so happy that it’s working out for you! Now you can be really creative and make some great projects!
          You are a wonderful girl, too!
          Big hugs,
          Gloria
          Xo

  35. Hi Gloria! I found you on Pinterest, my latest obsession, and I had to write to you, though I usually don’t do this! As you can see, my name is Gloria too, and my nickname is Globug see my email! What is even more interesting is that I am a cardmaker and scrapbooker, gardener, grandmother, and my grandson is named Austin too! I enjoyed looking at your boards on Pinterest seeing that we have so many of the same interests! I just had to say “hi” and wish you the best!

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