More Silhouette Cameo Problems and Solutions

Hi, folks. I’m back with more on the Silhouette Cameo.

One of my readers is ready to pull her hair out in frustration over the problems she’s having with her Cameo. Sound familiar? So, I thought I would share the note she wrote to me and my response to her. Hopefully, it will help some of you who may also be experiencing problems with your Cameos. If you have any other ideas or solutions that might also help, please leave a comment so we can all learn, together.

The reader said: “So, I just bought the cameo, and I am so upset.  I bought it for some big projects coming up and the mat is slipping everywhere.  The glue on the mat is so strong that my paper sticks to it each time and tears up when I try to remove it.  On top of that, It wont cut through, the mat slides all around and even when I try to adjust the rollers, the one on the right wont move.  It is in the grove so tight that it wont come out to slide it over.  when i adjusted the settings, it cut straight through my mat and it scratched it. i initially bought it so i could make rhinestone names on shirts but now, I cant even get it to cut through vinyl, let alone something else.  Help”

My response: Hi, I just read the comment you left on my blog, Globug Ideas, and I can really feel your frustration. I decided to write to you, one-on-one, to help you find a quick solution.

I had all the same issues with my Cameo. Thankfully, there are solutions.

Cutting mat too sticky:

After a few uses, it loses a lot of its stickiness and you may even find it’s not sticky enough…but there’s a solution for that, too. However, Silhouette America should be including some basic tools to help users remove the cut-outs from the mat. I bought a little kit at Walmart for $10. It’s the one for the Cricut, but it’s the exact same tools you will need for your Cameo. In the kit there is a little spatula which you slide under delicate cut-outs for easy removal…without tearing! The kit also includes a few other tools that you will also find useful.

Mat sliding around:

The Cameo is pre-set at the factory for the 12-inch cutting mat. You can change the width of the rollers by flipping the little blue handle on the right side of the roller bar. When the blue handle is in the down position, it allows you to slide the white roller toward the left so you can smaller sized media. Once you have the white roller set where you want it, be sure to push the blue handle back up—this locks the bar in place so that your cutting mat (or vinyl) won’t slip around. As a note, however, you can use smaller pieces of paper on the 12-inch cutting mat without adjusting the rollers. For example, sometimes I just want to cut out one bird image or a name. In this case, you would just use the settings in the software to choose the paper size.

Here is a YouTube video that illustrates how to change the roller width. http://www.youtube.com/watch?v=thCTcsujDHc&feature=related

Blade problem:

You mentioned that you adjusted the settings. The setting for the blade should rarely be used at higher than 2 or 3 for cardstock. For vinyl, the blade should be set at 1, speed at 9, thickness at 8. For regular 80-pound cardstock, such as Stampin’ Up Whisper White, the blade should be set at 3, speed at 3, thickness at 33. Works perfect every time.

 

When the blade is set higher than needed, the tip of the blade chips. Once the blade is chipped, it will no longer cut. The only solution is to buy a  new blade. Silhouette American doesn’t do a good job of explaining all the little ins and outs of using the Cameo, and hundreds of my readers have had this experience. It happened to me, too.

So, the good news is that all of your problems can be fixed. The bad news is that you will have to get a new blade. Call Silhouette America and explain your problems. I spoke with them on several occasions and they sent me a new mat and a new blade. In fact, over a period of a couple of months, they sent me three new blades, until finally, one of their support staff explained to me about the blade settings. Since then, I have not set my blade above 3 (3 is the perfect setting for heavy cardstock).

I hope this helps.

Thanks, so much, for contacting me. Good luck!!

Gloria

P.S. Please let me know how it works out.