Silhouette Cameo still won’t cut?
After several months of frustration and disappointment with my Silhouette Cameo, I finally got some really useful information from the Silhouette America support group. Excellent!
First, Silhouette America told me that the blades that were shipped with the Cameos were defective. Specifically, they were set at the wrong angle and were tearing the paper during the cutting process. Oh, darn!
So, they fixed the blade problem and sent new blades out to everyone who contacted them with this problem. I received two new blades from them. The last blade, which I installed just last week, cut fine for the first two cuts and then it just wouldn’t cut all the way through the paper. So, I turned the blade setting up to a higher number, and still no luck. Bad decision.
What Silhouette America DID NOT tell me on the several occasions that I spoke with them was this: if you turn the blade up to a higher setting than required for your paper weight, the blade tip gets chipped and then is not long enough to cut all the way through the paper. Ohhhhhh, grrrrreat!
Well, I had been setting my blades at six, which is not necessary. The support person that I spoke with told me that the blade is typically set at two…three, at the highest. Yikes!
Now, I am eager for my third blade to arrive. The company is currently waiting for a new shipment of blades, which is due to arrive on Monday, February 27. As soon as they are in, they will begin shipping them out to all of us Cameo owners who are still waiting to see what this amazing machine can really do. Yayyyy!
The moral of the story is: 1) always start by setting your blade at a lower number, such as two or three 2) always do a test cut 3) CALL Silhouette America TODAY if you are having blade problems. They will help you identify your specific issue and will send you a new blade. Don’t feel discouraged, there is a solution! Wooohooo!
I hope this helps. Please pass it on to your Cameo-owning friends!
Thanks, so much for dropping by.
P.S. I will let you know how things go with my new blade. Watch for an upcoming post.